Falcon Athletics UAE operates from Abu Dhabi and proudly serves customers across the United Arab Emirates.
Last Updated: August 2026
Falcon Academy (“Falcon Academy”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of athletes, parents, guardians and visitors who use our website and online services at academy.falconathleticsuae.com.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it and the choices available to you.
By using our website, creating an account, registering an athlete, booking a trial session or purchasing a training program, you acknowledge that you have read and understood this Privacy Policy.
We may collect information provided directly by an athlete, parent or legal guardian when registering or using our services.
Depending on the services used, we may collect:
Athlete name
Date of birth
Gender
Nationality
School name
Football club or sports club
Training program and term information
Session bookings
Attendance and participation records
For athletes who are minors, we may collect:
Parent or legal guardian name
Parent / guardian email address
Parent / guardian mobile number
Relationship to the athlete
Emergency contact information where provided
When an account is created, we may collect:
Email address
Mobile number
Password or authentication information
Account login and security information
Passwords are stored using appropriate security measures and are not stored in plain text.
When purchasing a training program, we collect information necessary to process and record the transaction, such as:
Order or transaction reference
Selected program
Amount paid
Currency
Payment status
Payment date and time
Online payments may be processed through third-party payment service providers. Falcon Academy does not intend to store your complete credit or debit card details on its own servers.
We may use the information collected to:
Create and manage athlete accounts
Register athletes for training programs
Manage parent and guardian accounts
Process free trial bookings
Process training program registrations
Process and verify payments
Manage training sessions and schedules
Maintain attendance records
Communicate with parents, guardians and athletes regarding training
Send booking confirmations and important program updates
Send membership or program expiry and renewal reminders
Provide customer support
Manage cancellations, changes and administrative requests
Maintain accurate academy records
Improve our website, services and training programs
Protect the security and integrity of our website
Comply with applicable legal and regulatory requirements
Falcon Academy provides sports training for athletes aged approximately 10–19 years.
Where an athlete is under the applicable age of consent, registration and use of the platform should be completed or authorised by a parent or legal guardian.
Parents and legal guardians are responsible for providing accurate information and ensuring that they have the appropriate authority to register the athlete and provide information on the athlete's behalf.
We do not intentionally use information relating to children for unrelated marketing purposes without an appropriate legal basis or consent.
Falcon Academy may maintain records relating to:
Registered training programs
Session bookings
Attendance
No-shows
Training schedules
Program start and end dates
Session participation
This information is used to manage the academy's training operations and provide appropriate services to athletes and their parents or guardians.
If Falcon Academy requests medical, injury, allergy or emergency information, such information will only be collected where reasonably necessary for athlete safety, emergency response or academy operations.
Examples may include:
Emergency contact details
Relevant medical conditions
Allergies
Existing injuries
Other safety-related information voluntarily provided by a parent or guardian
Such information should only be provided where necessary and should be kept accurate and up to date.
Payments made through the website may be processed by third-party payment providers, such as MyFatoorah, depending on the payment solution configured by Falcon Academy.
Payment providers may process payment information according to their own privacy policies and terms.
Falcon Academy does not intentionally collect or store complete card numbers, CVV numbers or other sensitive card credentials on its own application servers.
We may use your contact information to send:
Registration confirmations
Free trial confirmations
Training session information
Payment confirmations
Program information
Program expiry reminders
Renewal information
Important changes to schedules or sessions
Customer support communications
Where WhatsApp or another messaging service is integrated, communications may also be sent through that service.
You may be able to opt out of non-essential marketing communications. However, essential service communications may still be sent when necessary to provide the service.
We do not sell or rent personal information to third parties.
Information may be shared with trusted service providers where necessary to operate the academy and provide requested services.
These may include:
Payment processing providers
Website hosting providers
Email and communication providers
WhatsApp or messaging service providers
IT and security service providers
Professional advisers where reasonably necessary
Government or regulatory authorities where required by applicable law
Third-party service providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
Security measures may include:
Secure HTTPS connections
Password encryption/hashing
Access controls
Role-based administration
Secure server configuration
Payment-provider security controls
Regular backups
Application and server monitoring
However, no internet-based system can guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Managing active athlete accounts
Maintaining training and attendance records
Processing and maintaining transaction records
Resolving disputes
Meeting legal, accounting or regulatory requirements
Protecting the security of our services
When information is no longer required, we may delete or securely anonymise it, subject to applicable legal requirements.
Subject to applicable UAE law and any applicable limitations, you may have rights relating to your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion where legally applicable
Request restriction of certain processing
Withdraw consent where processing is based on consent
Object to certain types of processing
Request information about how your personal information is being processed
Requests may be submitted using the contact details provided below.
For athletes under the applicable age, requests may need to be submitted by or through the athlete's parent or legal guardian.
The UAE has a federal Personal Data Protection Law, Federal Decree-Law No. 45 of 2021, which establishes a framework for protecting personal data and regulating its processing.
Our website may use cookies and similar technologies to:
Keep users logged in
Maintain website functionality
Remember preferences
Improve website performance
Understand how visitors use the website
Improve our services
Some cookies may be provided by third-party services used on our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
Our website may contain links to third-party websites or services.
Falcon Academy is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.
When we make significant changes, we may update the “Last Updated” date displayed at the beginning of this policy.
Your continued use of the website after an updated Privacy Policy is published constitutes acknowledgement of the updated policy, to the extent permitted by applicable law.
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:
Falcon Academy
Website: academy.falconathleticsuae.com
Email: info@falconathleticsuae.com
Phone: +971 56 107 8383
Address: Abu Dhabi, United Arab Emirates, Zayed City – Academy Area
For privacy requests concerning a minor athlete, please include the athlete's name and your relationship to the athlete.
Important: This Privacy Policy is intended as a general website policy and should be reviewed by Falcon Academy's UAE legal/privacy adviser before publication, particularly because the platform processes information relating to minors and may process health or emergency information.
